UncommonGoods Reviews
UncommonGoods Reviews
Uncommongoods: UncommonGoods, LLC is a Brooklyn-based, privately held, American online and catalog retailer, founded in 1999. The UncommonGoods website launched in July 2000. The company sells small production gifts for children, teens, and adults, home accents, jewelry, accessories, kitchen and home entertaining items, art, games, books, food and drink, and DIY kits. About half of the assortment is handmade by independent artists and artisans, often using recycled, reclaimed, or upcycled materials.
I have purchased products from here for years. Have always been satisfied. I purchased a gift and paid extra for shipping to arrive on time. One week later, tracking shows no movement–only that information has been received. Customer service was of no help–said they couldn’t do anything to determine the status of the package. Guess I’m done shopping here.
Uncommongoods Coupon
I ordered a Christmas gift on 12/10 for my husband. 15 days ago. I still have not received the item and was left without a gift for my husband. I called last week to see what was going on. The customer service person LIED to me. I explained that the tracking information was showing that they had not received the item and was waiting on Uncommon Goods. They put me on hold and came back to assure me that the delivery service had indeed received it, just they don’t update their delivery information. What a load of $#*! They assured me that the delivery date was set for the end of the day. I tried to explain that the delivery day changed every day to that day’s date. Again, I was promised delivery. Guess what, nothing showed.
My order was delivered (a gift) with other people’s names on the invoice…and it was to be sent to another person. They wanted the gift recipient to take it to the p/o to return it. I don’t even think it is what I ordered. What I chose was bright blue colors…she received gray. Customer service said we had to return it so they can figure out if we got the wrong item. I really don’t care. Won’t order from them again. What is uncommon is their poor customer service and care in sending items out. I will never order from them again.
Uncommongoods Promo Code
I wrote a negative review regarding the garden bottle kit I received from my daughter for Christmas. It didn’t produce herbs as advertised. I thought to share that info with others was the end of it but then I received an email from Uncommon Goods saying they were sorry for my bad experience and offering to send another kit or refund the money. I requested a refund and just received another email stating a credit would appear on my daughter’s card in 3-5 days. To me, that shows excellent customer service. I wouldn’t hesitate to order from them in the future.
So my wife ordered a book, MegaDad, which is a personalized comic book. Meaning, they insert a given name on the book title and insert it throughout the story. This was a gift ordered in November. It arrived just before the Holidays. The problem wasn’t the delivery, but that the personalization was nonexistent. Everywhere the “personalized name” was to be, instead had no name at all. We contacted customer service and they apologized and said they’d take care of it and send the correct version out. Mistakes happen, and we were fine with them fixing the error. Today, we received the “updated” book, only to see that again it was not personalized with the given name in the book. Very frustrating and we will ultimately not deal with this company again.
Uncommongoods Coupon Code
Uncommongoods Source Code
I ordered the 1st-anniversary gift for my daughter and son in law, map of our hearts. Really cute idea, so I ordered it gave plenty of time for it to get here by the date I needed it. So far so good. The day comes it’s delivered. Nope, not mine. I don’t know who these people are. Call uncommon goods explained what happened. Turns out someone else got mine and I got theirs. So they tell me they’ll send me a pre-paid shipping label to my email. Next day no email. Call again, finally, they send me the label, print it out. Realized it’s addressed to the other customer. Oh, I get it now, you want me to finish shipping it to the right customer and they’re to do the same on there end.
Uncommongoods Jobs
UncommonGoods is a fun, fast-paced e-commerce and catalog retailer offering creatively designed, high-quality merchandise. Our team consists of friendly, hard-working, big-thinking people who have a strong entrepreneurial spirit. Located in Brooklyn, NY, we are also a founding member of B Corporation, a carefully screened network of socially responsible businesses.
Current Job Openings
Analytics
Brooklyn, NY
140 58th Street, Brooklyn, NY 11220
Creative
140 58th Street, Brooklyn, NY 11220
Customer Service
140 58th Street, Brooklyn, NY 11220
140 58th Street, Brooklyn, NY
140 58th Street, Brooklyn, NY
140 58th Street, Brooklyn, NY
140 58th Street, Brooklyn, NY
What are some thoughtful gifts?
- A custom BFF pendant.
- A personalized mixtape you can cuddle with.
- A customized paddle with a face on it.
- A set of custom paper dolls.
- A personalized cake slice stencil.
- A list of favorite books in print form.
- An adorable personalized door decal.
- A doughnut name necklace.
What are the different types of gifts?
- An experience.
- A considered book.
- A smart gift basket.
- A totally unique gift.
- An impulsive gift.
- A well-being gift.
- A membership.
- A magazine subscription.
What do you get wine lovers?
- Merlot Infused Coffee.
- Personalized Angled Glass Set.
- Wine Country Wine & Cheese Tote.
- Lionette by Noa Sade Agate Cheese Board.
- Monogram Wood Wine Trough.
- Winc Wine Subscription.
- Wine Folly: Magnum Edition.
- Wine-Infused Salts.
Hello! Thank you so much for sharing your feedback and experience working at UncommonGoods. We are pleased to hear that you had a positive experience and you were shown how to do your job effectively. Thank you for all that you have done at UncommonGoods!